Retail

Developing Consumer Insights

Bijoux Terner is a specialty boutique specializing in women’s and men's fashion accessories at the $10 U.S. or €12 price point. Operates more than 550 boutiques in travel destinations including hotel and casino resorts, cruise ships, airports, & train stations in over 60 countries on 6 continents.

Developing Retail Expansion Strategy

Gap Inc. is one of the world's largest specialty retailers, with more than 3,100 stores and fiscal 2008 revenues of $14.5 billion. Gap has stores throughout the United States, as well as in Canada, the United Kingdom, France, Ireland and Japan and world headquarters based in the San Francisco. More than 150,000 employees around the world support Gap.

Moving From A House Of Brands To A Household Brand

Havertys is a full-service home furnishings retailer with over 120 showrooms in 17 states in the Southern and Midwestern regions of the U.S. providing its customers with a wide selection of quality merchandise in middle to upper-middle price ranges.

Transforming Marketing In The Retail Industry

Established in 1962, Kohl's has quickly become one of the nation’s largest retailers. Based in Menomonee Falls, Wisconsin, Kohl's is a family-focused, value-oriented, specialty department store offering quality exclusive and national brand merchandise to the customer in an environment that is convenient, friendly and exciting.

Transforming Marketing In The Retail Industry

With fiscal year 2008 sales of $48.2 billion, Lowe's Companies, Inc. is a FORTUNE® 50 company that serves approximately 14 million customers a week at more than 1,700 home improvement stores in the United States and Canada. Founded in 1946 and based in Mooresville, N.C., Lowe's is the second-largest home improvement retailer in the world.

Creating A High Performance Organization

RaceTrac had grown from a small family gas station operator to a multi-billion company with 525 gasoline convenience stores in 12 states. While gas had initially been the primary source of revenue & profit, convenience store sales had become increasingly important. The company wanted to develop capability to market and operate world-class retail stores.

Managing The Portfolio

Founded in 1902 and headquartered in Atlanta, GA, Russell Corporation is a producer of sportswear. It manufactures everything from T-shirts and sweatshirts to socks and career wear. Its brands include JERZEES and Cross Creek. The company had 2005 revenue of about $1.4 billion and employs about 15,500 people.

Aligning Product Development To Customer Needs

Tandy Brands is a $150 Million dollar apparel accessories company specializing in men’s and women’s leather and synthetic leather goods such as belts, wallets, small leather goods, and handbags. Tandy Brands also sells gift items such as specialty alarm clocks, cell phone/wallet caddies, and small emergency items such as flashlights and radios.

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